TG
Terence G
1 reviews | Active since Jan 2025
22 Jan 2025, 17:19
Congratulations Mikhail Kriel
This afternoon I spoke to Mikhail Kriel from your Chronic Department.
Kriel understood both my questions and answered them very professionally. He was kind, caring, understanding, knowledgeable, patient, efficient and thorough regarding proper customer service skills
Congratulations to him. All the best.
Terence Ganesan BONITAS MEDICAL AID, Member
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Bonitas Medical Fund's replyOfficial
22 Jan 2025, 22:01Hello Terence G
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with Mikhail Kriel .
Kind Regards
Bonitas Team
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with Mikhail Kriel .
Kind Regards
Bonitas Team
Best regards,
Bonitas Medical Fund's reply22 Jan 2025, 22:01
Official
Hello Terence G
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with Mikhail Kriel .
Kind Regards
Bonitas Team
Thank you for your encouraging message.
Our aim is to always provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with Mikhail Kriel .
Kind Regards
Bonitas Team
Best regards,