Confusing and Terrible

Hi!<br> <br> I have always been happy with Bonitas.<br> <br> I think it is terrible that it is confirmed that after five months later a claim can be reversed for Supplier even though it was paid promptly at the time of service according to statements and website.Now it was resubmitted and due to no available funds, I have to pay when I thought all my accounts are fully paid. I think it is shocking that the Medical Aid can choose a Supplier to reverse even months later when paid. You can't in normal accounts suddenly go back five months and say to people sorry I need reverse payment.<br> <br> I am now nervous it will happen to other accounts.<br> <br> Next year I will have to monitor my accounts closely and have to contact Supplier to make sure they have received the payment from Medical Aid even if Medical Aid says paid.<br> <br> I do thank you for your promptness in response to emails etc and hope the accounts for Claims for proficient for next year.<br> <br> This is a good medical aid besides this issue.<br>