MT
Michelle T

1 reviews | Active since Mar 2009

08 Sept 2016, 11:53

CONFLICTING MESSAGES

<p>I called the Call Centre yesterday following a message on my Membership Statement indicating that my membership has been suspended. Today i receive an sms indicating that my neice's membership has been suspended.</p> <p>This is not the first time i receive bad service from BONITAS. </p> <p>Please make contact - this is concerning!</p> <p>Regards Michelle Tal****d</p>

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply08 Sept 2016, 14:38
Official

Hello roxanne,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team