Complaint on top of a complaint

<p>After posting my fustrations 2 days ago about Bonitas still no feedback and still no call from them. My funds were suppose to settled last week already and when they reply saying they investigating the matter to prolong my claim. Bonitas is this how they treat their clients. I want to change my scheme will do that next week to Discovery not going to pay medical aid that provides pathetic service.. agents are rude on the phone and sound robotic.. finance on a backlog to pay funds now complaints taking their own time to investigate.. its a simple case where you see I waited for 4 months then pay me my funds. FYI you never let a sun set on a complaint meaning you get back to a client immediately.. I wish the world could see how Bonitas treat their clients.</p>