NS
Nicolin S
1 reviews | Active since Mar 2024
25 Apr 2024, 13:48
Complaint
GOOD DAY
I SENT THIS MESSAGE UNPLEASED AND UNSATISFIED WITH THE SERVICE AND COMMUNICATION WITH BONITAS.. DOCUMENTS NEEDED TO FILL IN BY THE DOCTOR AND SUBMITTED BACK WHICH HAS BEEN DONE BUT BONITAS HASN'T GAVE ANY FEEDBACK SO THAT COULD GET AUTHORIZATION LETTER. WITH 48 HOURS GRACE PERIOD STILL NO FEEDBANK COULD SOMEONE GET TO ME AS SOON AS POSSIBLE
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Replies (1)
Bonitas Medical Fund's replyOfficial
25 Apr 2024, 14:06 Hello Nicolin S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated the query to PHA (Private Health Administrators) for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated the query to PHA (Private Health Administrators) for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply25 Apr 2024, 14:06
Official
Hello Nicolin S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated the query to PHA (Private Health Administrators) for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated the query to PHA (Private Health Administrators) for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind regards
Bonitas Team