nR
natasha R
1 reviews | Active since Jan 2015
03 Jun 2022, 09:57
Complaint
Good day
I would like to find out, why after 8 years can bonitas claim R945.12 from us as members? The Dr date was the on the 22/08/2014 it took Bonitas 8 years later to claim the money from us and if we do not pay we are suspended! I did lock a query with Bonitas 48 hours ago still waiting for feedback from them like always (no service)I have to be honest your service is not good at all. There is always something at Bonitas that you have to quary and then you wait forever to get assistance.
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
03 Jun 2022, 10:08Hello Natasha R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply03 Jun 2022, 10:08
Official
Hello Natasha R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
08 Jun 2022, 08:22Hello Natasha R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our representative will be in touch with you to discuss this matter We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our representative will be in touch with you to discuss this matter We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply08 Jun 2022, 08:22
Official
Hello Natasha R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our representative will be in touch with you to discuss this matter We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our representative will be in touch with you to discuss this matter We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team