1 reviews | Active since Jan 2016
Complaint
I have decided to change my current Medical Aid scheme Discovery to Bonitas (referred by a few of my family members that they are great - REALLY???), have received pathetic service from the Broker Thulani Sindane - does not give me feedback or return my calls/emails. The other Brokers are equally *********** and not interested in helping.
I am trying to get resolution on my 3Month waiting period, regretting my decision to move from Discovery and would like to now cancel. If you are interested in keeping me as client, please contact me.
Hello Patchay,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Best regards,
Hello Patchay,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Best regards,
Hello Patchay,
Thank you for submitting a comment to us through Hellopeter.
Our representative could not get hold of you. A detailed email has been sent to you and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Hello Patchay,
Thank you for submitting a comment to us through Hellopeter.
Our representative could not get hold of you. A detailed email has been sent to you and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,