lM
lesedi M
1 reviews | Active since Dec 2019
02 Aug 2023, 17:46
**** company
I don't understand why I should write a bad review before you pay your providers. It's an fair business practice. I'm still waiting for my claims to be processed after a month
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
03 Aug 2023, 08:44 Hello Lesedi M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply03 Aug 2023, 08:44
Official
Hello Lesedi M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
lM
lesedi M's updateReviewer Update
04 Aug 2023, 17:37I don't take that long to invest. Still waiting for feedback
lM
lesedi M's update04 Aug 2023, 17:37
Reviewer Update
I don't take that long to invest. Still waiting for feedback
Bonitas Medical Fund's replyOfficial
10 Aug 2023, 08:29 Hello Lesedi M Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
Bonitas Medical Fund's reply10 Aug 2023, 08:29
Official
Hello Lesedi M Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team