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Aneesa A

1 reviews | Active since Jul 2016

22 Mar 2017, 07:43

Co Payment on PMB ENDOMETROISIS

<p>please can you explain why endometriosis which has been recognized as aPMB still attracts a co-payment for removing on ENDO via laparoscopy on most Bonitas options is R3300 , I would like to know why this condition cannot be treated as all other PMB conditions, Bonitas has no alternative way to remove ENDO with less healing time so why make it difficult for us to cut this out. March is world endometriosis month and still in South Africa we struggling for proper care and medication baskets which Council of Medical Scheme allow medical aids to get aways with it , </p>

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply22 Mar 2017, 09:56
Official

Hello Paris42,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply25 Mar 2017, 12:11
Official

Hello Paris42,

Thank you for submitting a comment to us through HelloPeter.

We hereby confirm that a detailed email has been sent to you and this matter has been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team.