Co payment demanded from the Bonitas Medical Fund

Item: Bonitas Medical Fund
Rating: 1
Author: hansraj.annie hansraj.annie

I posted on this forum previously about Bonitas Medical Fund demanding a co payment for my cholesterol lowering medication and I am still awaiting a response from the fund despite having provided all the relevant information with regards to the side effects of their formulary basket medication. Highly disappointing.

Helpful (0)

Replies (2)

Bonitas Medical Fund's replyOfficial

08 Sept 2020, 14:47

Hello Hansraj S,

Thank you for submitting a comment to us through Hellopeter.

We hereby confirm that a detailed email has been sent and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team

Bonitas Medical Fund's reply08 Sept 2020, 14:47

Official

Hello Hansraj S,

Thank you for submitting a comment to us through Hellopeter.

We hereby confirm that a detailed email has been sent and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team

hansraj.annie hansraj.annie's updateReviewer Update

08 Sept 2020, 15:30

Good day,

I have have not received any response from Bonitas with regards to my complaint. Kindly revert to me as soon as possible.

Thank you
H Singh

hansraj.annie hansraj.annie's update08 Sept 2020, 15:30

Reviewer Update

Good day,

I have have not received any response from Bonitas with regards to my complaint. Kindly revert to me as soon as possible.

Thank you
H Singh