BG
Bernadine G
1 reviews | Active since Aug 2020
22 Aug 2025, 20:50
Claims Rejection Champion
"Medical Aid for South Africa" ... Only until you're actually desperately attempting to receive a claim approved, then they're the medical aid of rejection! Wisdom teeth making Me ill yet rejected claim. No consideration for My well-being, simply fantastic @ receiving My contributions.
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
25 Aug 2025, 08:51Hello Bernadine G
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply25 Aug 2025, 08:51
Official
Hello Bernadine G
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
26 Aug 2025, 09:40Hello Bernadine G Thank you for submitting a comment to us through hellopeter.
Kindly be advised that the query has been escalated to Denis as they confirm benefits, claims and authorisations.
They have confirmed that they will contact you and provide feedback.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas team
Kindly be advised that the query has been escalated to Denis as they confirm benefits, claims and authorisations.
They have confirmed that they will contact you and provide feedback.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas team
Bonitas Medical Fund's reply26 Aug 2025, 09:40
Official
Hello Bernadine G Thank you for submitting a comment to us through hellopeter.
Kindly be advised that the query has been escalated to Denis as they confirm benefits, claims and authorisations.
They have confirmed that they will contact you and provide feedback.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas team
Kindly be advised that the query has been escalated to Denis as they confirm benefits, claims and authorisations.
They have confirmed that they will contact you and provide feedback.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas team