TM
Tisetso M
1 reviews | Active since Jan 2016
13 Feb 2025, 15:24
Claims not paid dating 12 November 2024
Today is the 13th February 2025.
My claims dating 11 November 2024. I've been calling countless times and emailinhg the claims and queries department but no one is helping me. What am I do now.
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Replies (1)
Bonitas Medical Fund's replyOfficial
13 Feb 2025, 15:48Hello Tisetso
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We have escalated your query to BonCap department for further assistance.
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We have escalated your query to BonCap department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Team
Bonitas Medical Fund's reply13 Feb 2025, 15:48
Official
Hello Tisetso
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We have escalated your query to BonCap department for further assistance.
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We have escalated your query to BonCap department for further assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Team