1 reviews | Active since Dec 2017
claims not paid
I have been calling the medical aid asking about payment not being made and their call center are not helping also their telephone line its bad. every time a doctor its not paid they don't inform you and you will end up getting a statement from the doctor after months.
Hello Maryletta,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
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Kind regards,
Bonitas Team
Hello Maryletta,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Hello Maryletta,
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello Maryletta,
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team