TC
Thulani C

1 reviews | Active since Nov 2015

16 Jun 2018, 06:39

Claims not captured

Put in two seperate claims on the 29 May and up until today they still have not paid me back. Everytime i call they tell me it has not been captured and they will escalate. They have been escalating but nothing is happening and my claims are still not paid.

0
Replies (2)
TC
Thulani C's update16 Jun 2018, 06:42
Reviewer Update
Reference number: 290518QT2VMR
Bonitas Medical Fund
Bonitas Medical Fund's reply18 Jun 2018, 12:36
Official

Hello tkcele,

Thank you for submitting your details to us through Hello Peter.

This is to confirm that we have received your information and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team