WC
Wynand C
1 reviews | Active since Apr 2015
24 Nov 2015, 08:52
Claims not being processed
On the 13th of November I submitted 5 claims in one email. (query number 131115Q***2J). Only one of the claims was processed with the other 4 ignored even though they are attached to the claim that I sent. Not sure how to get bonitas to process the claims as I have made numerous calls with nothing happening. Please process claims for the following dates:<br> o 26 Jun <br> o 27 Jul <br> o 21 Augustus<br> o 16 Sep <br> o 5 Oct R <br>
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Bonitas Medical Fund's replyOfficial
24 Nov 2015, 15:03Hello jogger12,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Bonitas Medical Fund's reply24 Nov 2015, 15:03
Official
Hello jogger12,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team