BP
Bianca P
1 reviews | Active since Mar 2023
07 Mar 2023, 09:46
Claims department
Long story short. The claims department don't know what they are doing. Rejection of a claim that 2 consultants told me that it is covered. And it is months calling. Trying on there what's app number that takes forever to get you connected to the consulted
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Bonitas Medical Fund's replyOfficial
07 Mar 2023, 10:05Hello Bianca P
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply07 Mar 2023, 10:05
Official
Hello Bianca P
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas