TM
Thando M

1 reviews | Active since Sept 2017

29 Jul 2024, 15:55

Claims

As I await for the client specialist to call me, because Bonitas doesn't know their story. Thanks to Siphesihle for escalating the query.

Can the company align with all stakeholders before contacting me, because they are not aligned lastly please contact me first before writing an email. At this point I don't have time to engage in two minutes chats.

Any suggestions, for a better medical aid?

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply29 Jul 2024, 17:22
Official
 Hello Thando M
 
 Thank you for notifying us of your complaint. 
 
 We have escalated the matter to PHA for further assistance.   We appreciate your patience while we are resolving this query for you.  Kind Regards  Bonitas