Claim rejected
Bonitas rejected my Hospital Claim, I contact client services to find out why my claim was rejected they said Hospital must resend that claim as the information was not clear on their claim and they also told me that Benefits are still available. Now I am getting messages from the Hospital that Bonitas rejected my claim for the second time.
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Bonitas Medical Fund's replyOfficial
02 Dec 2024, 13:56Hello Tladi
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply02 Dec 2024, 13:56
Official
Hello Tladi
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team