GM
Gopolang M
1 reviews | Active since Jun 2015
03 Jul 2020, 08:21
Claim not processed
They don't process claims. I have claim from specsaver which at first they never mention if it there is any outstanding documents. Only after I asked what is happening they said they need more documents. This document were sent to date Bonitas has not processed my claim. I am getting tired of bonitas.
Helpful (0)
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Replies (2)
Bonitas Medical Fund's replyOfficial
03 Jul 2020, 11:27Hello Gopolang M,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply03 Jul 2020, 11:27
Official
Hello Gopolang M,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
15 Jul 2020, 13:48Hello Gopolang,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication from PPN, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication from PPN, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply15 Jul 2020, 13:48
Official
Hello Gopolang,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication from PPN, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication from PPN, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team