WS
Wendy S
1 reviews | Active since Feb 2019
10 Jan 2022, 10:24
Claim and WhatsApp Agent!
I have been trying to sort out a claim for months but it is still not resolved. I chatted to an agent on WhatssApp about the issue, the agent did not resolve the issue and after I told her/him so, she/he ended the conversation. Very rude.
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Bonitas Medical Fund's replyOfficial
10 Jan 2022, 10:28Hello Wendy S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply10 Jan 2022, 10:28
Official
Hello Wendy S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team