DM
Dumisani M

1 reviews | Active since Nov 2017

13 Jun 2018, 09:09

claim acknowledgement

i received an email notifying me of a purchase that was made at pnp table view and they are acknowledging the claim i am really not happy because i did not do any purchase of that sort. We have received the following claim/s, which we are busy processing. It is important to note that this e-mail serves only to confirm that we have received your claim. Payment of your claim is dependent upon scheme rules and available benefits.

Service Date Patients Name Service Provider Account Reference Charged Amount 12-JUN-2018 Dumisani PICK 'N PAY PHARMACY - TABLE VIEW 575669 R330.68

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply14 Jun 2018, 10:41
Official

Hello ***,

Thank you for submitting your details to us through Hello Peter.

This is to confirm that we have received your information and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

Best regards,

Bonitas Medical Fund
Bonitas Medical Fund's reply14 Jun 2018, 11:13
Official

Hello ***,

Thank you for submitting a comment to us through Hellopeter.

According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team

Best regards,