jC
joy C

1 reviews | Active since May 2017

04 May 2017, 09:39

CHRONIC PATIENT RECIEVES DISGUUSTING TREATMENT

<p>BONITAS!</p> <p> </p> <p>YOU NEVER CEASE TO AMAZE ME.</p> <p>So what does it mean to be a chronic patient. To me someone who needs medication on a daily basis as well as treatment from a specialist pertaining to your illness! No ...Bonitas beggs to differ. So your specialist gives you a script for meds that he/she feels you need but the medical aid wont cover, why ? Cause they feel you dont need it ! You are kidding me right? Anyhoo so you have a set back and you hacve an operation and the Specialist wantys to see you in 6 months times . Wait a minute you got specialist authorisation that last for 6 months but you have to get another specialist authorisation if you visit the Dr for a follow up! Now you the patient that has gone for a follow up needs to pay the huge dr's bill as the medical aid did not pay it and say they wont as you need to get authorisationn . what utter bull.?????? !!!!!! you are a chronic heart patient but a cardiologist is not a DR listed on your treatment plan so what do you have to see a vet! I am so peeved as my parents are elderly and get a goverment pension which just about covers the monthly premium. so what the point if the medical doesnt cover thier basic needs.</p>

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Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply04 May 2017, 17:03
Official

Hello jcotton,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

jC
joy C's update08 May 2017, 09:01
Reviewer Update

BONITAS ! I STILL HAVE NOT RECEIVED A REPLY !!!!!!!!!!

jC
joy C's update10 May 2017, 09:12
Reviewer Update

STILL WAITING !!!!!!!!!!!!!!!!!