CHRONIC MEDS ALWAYS AN ISSUE!!!

<p>August 2017, I emailed an updated 6 month repeat script to Bonitas but never reached pharmacy direct! I resent that same fax and only a 2 month supply of the 6 was issued. In the interim we paid cash for meds even though we pay for medical aid!</p> <p>In January 2017, my 73yr old dad went again to get a repeat script for his blood pressure meds. This time, I emailed to both Bonitas and pharmacy direct to make sure.</p> <p>A few days ago, my dad receives a call from pharmacy direct stating he needs to pay X amount for his medication. </p> <p>My complaint, since when do you request payment via calls when it should be invoiced and clearly shown where the shortfall is? How do I know its not a ****? Be it R5 or R50, I want an invoice for the amount you want me to pay! </p>