Chronic Medication Denied AGAIN

I have been trying since January to get approval for chronic medication. I have gotten a script from the doctor as per advised by advised by the consultant after which I was told that I need to get an updated script with the IDC10 codes on. I then paid for a second appointment to get a new script. I submitted the stuff once again and was told that I need to do blood tests even though they were well aware of the condition. I then paid to do the blood tests and was told yesterday that the request has been denied even though the results clearly show there is a need for medication. I am sick and tired of this constant struggle. The medication required is for a life threatening disease and as a result of the *********** staff at Bonitas we are now in a situation where the dependent is sitting without medication. My patience with Bonitas is running out and should this matter not be dealt with I will take this up higher as our doctor also advised us that the tests clearly show that medication is required!