Chronic heart meds never delevered again!

I am at my wits end My wife needs chronic heart medication and were forced to use Mararas pharmacy by Bonitas. Second month in a row they failed to deliver her meds. On Wednesday after more fighting they finally said it will be Friday. Now it's a Friday afternoon and they cut our calls when phoning the call center. Her meds are a WEEK late. This is hurting my wife