1 reviews | Active since Dec 2010
CHRONIC FAILURE - OF A MEDICAL ****
I have been struggling with a chronic application for more than two months as I need a particular asthma pump in order to breathe normally. I have tried alternatives as suggested by Bonitas and they simply do not work. My doctor even wrote a motivation to further explain why this pump is necessary and still no joy. I received a very unfriendly and dismissive call from someone this morning explaining that I would have a co-payment of R185 to which I responded that I am not willing to do. She just ended the call saying thank you and goodbye. WHAT NOW BONITAS????? We pay close to R7000 every month and you refuse to pay for a pump of R350 that will avoid a doctors bill of R500 every month??? Where is the logic???? This is disgusting... I might as well go back to DISCOVERY who has always covered this pump and SO MUCH MORE!
Hello Zena,
Thank you for submitting your details to us through Hello Peter.
We have contacted you and could not reach you. Kindly provide us with the membership number in order for us to assist with your query.
Kind regards,
Bonitas Team
Hello Zena,
Thank you for submitting your details to us through Hello Peter.
We have contacted you and could not reach you. Kindly provide us with the membership number in order for us to assist with your query.
Kind regards,
Bonitas Team
Hello ZenaB,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
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Kind regards,
Bonitas Team
Hello ZenaB,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Hello ZenaB,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello ZenaB,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello ZenaB,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind regards,
Bonitas Team
Hello ZenaB,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind regards,
Bonitas Team