AV
Amanda V
1 reviews | Active since Dec 2013
17 Dec 2015, 12:30
Chromic Medication
I'm TIRED off Bonitas doing as they please. <br> <br> Look at my records I was told that even though BONITAS reports was incorrect, if I would please send my son prescription for his medication to pharmacy Direct I do not have to pay.<br> <br> I paid R100 to ensure they got it and that I have a tracking nr. Only to be told 5 days later when I phoned that they don't have the prescription yet. <br> <br> I just got a phone call and told that I have to pay for the medication. <br> <br> So I'm telling you know get a manager or EHOD to phone me with all the recordings of my calls as I'm taking you to the consumer board.
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Replies (1)Bonitas Medical Fund's replyOfficial
17 Dec 2015, 18:05Hello amanda.vollgraaf,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Best regards,
Bonitas Medical Fund's reply17 Dec 2015, 18:05
Official
Hello amanda.vollgraaf,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Best regards,
