WI
Wilfred I
1 reviews | Active since Jan 2022
24 Jan 2022, 14:55
Change of plan
Asl bonitas to change my medical aid plan cos the one i have become to expensive and i cant affod it any more.they gave me ridiculous rules rules to change to a cheaper plan
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
24 Jan 2022, 15:07Hello Wilfred I
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply24 Jan 2022, 15:07
Official
Hello Wilfred I
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
WI
Wilfred I's updateReviewer Update
24 Jan 2022, 15:37Good to hear that you respond so quickly .hope you can resolve my issue
WI
Wilfred I's update24 Jan 2022, 15:37
Reviewer Update
Good to hear that you respond so quickly .hope you can resolve my issue
Bonitas Medical Fund's replyOfficial
26 Jan 2022, 23:48Hello Wilfred I
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our representative will be in touch with you to discuss this matter and ensure that it is speedily resolved.
We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply26 Jan 2022, 23:48
Official
Hello Wilfred I
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our representative will be in touch with you to discuss this matter and ensure that it is speedily resolved.
We appreciate your patience while we are resolving this query for you.
Kind Regards
The Bonitas Team