PK
Peter K
1 reviews | Active since May 2019
27 May 2019, 11:26
CANT EVEN REGISTER ONLINE -- INCAPABLE CALL CENTRE STAFF
I was trying to help a colleague of mine register on the bonitas medical aid online portal. the portal referred me to the customer call centre where they transferred me to another company that dont handle there website any longer and were sent back to the call centre, after this happening twice. i tried to contact live help on their website but there is NO ONE ON THE OTHER SIDE... SHOCKING SERVICE FOR SUCH A SIMPLE THING
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Bonitas Medical Fund's replyOfficial
27 May 2019, 13:00Hello PeterKarras1,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply27 May 2019, 13:00
Official
Hello PeterKarras1,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team