TS
Tarryn S
1 reviews | Active since Aug 2010
07 Aug 2022, 19:54
Can’t even get members surnames right!
I’ve been a member for 2 months now and they still have my surname wrong! I’ve logged an official complaint and will escalate it with FSCA soon. God forbid I’m in a car accident and cannot receive medical treatment as the person on the medical which I’m paying for DOES NOT EXIST!!!
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
08 Aug 2022, 08:14Hello Tarryn S
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information) not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information) not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Bonitas Medical Fund's reply08 Aug 2022, 08:14
Official
Hello Tarryn S
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information) not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information) not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
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Tarryn S's updateReviewer Update
08 Aug 2022, 09:13Main member is my partner Byron Shepherd. ID number ***
TS
Tarryn S's update08 Aug 2022, 09:13
Reviewer Update
Main member is my partner Byron Shepherd. ID number ***
Bonitas Medical Fund's replyOfficial
08 Aug 2022, 10:33Hello Tarryn S
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply08 Aug 2022, 10:33
Official
Hello Tarryn S
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team