CANCELLING MEMBERSHIP WITHOUT INFORMING ME

My wife injured her ankle on 12 March 2016. She was took to private hospital by ambulance. The service we received from the hospital and ambulance staff was excellent. I supply my medical fund information to the hospital and there was no problems. At the hospital I received prescription which I must get from the pharmacy. On Monday; 14 March 2016; I went to pharmacy to collect the prescription. Big was my suprise as the pharmacist told me that we as family are not active members of Bonitas anymore. I was forced to paid cash for the prescription. On the same day I send email to Bonitas to query my membership. On Tuesday morning I received an sms and email from Bonitas saying that my membership is stopped on 29 February 2016 ; without giving any reason why. On 27 February 2016; I have paid R6864 into Bonitas' bank account. I phoned on Tuesday morning to ask the reason for cancelling my membership. The explanation that was gave make no sense to me. The problem I currently have is : There are outstanding accounts from Mediclinic George that needed to be paid. Will Bonitas pay these accounts to too there unprofessional service