Can someone please attend to my queries

To date, I have:

* Reported the issue about the Boncore options that seems to be non existent multiple times since February * Received no consistent or satisfactory explanation for the rejections * Not been provided with a clear corrective action or resolution timeline If this matter is not resolved promptly, I will have no choice but to escalate my complaint to the relevant regulatory bodies.

Please treat this complaint with the seriousness it deserves and provide feedback within a reasonable timeframe.