Can I have some feedback

Item: Bonitas Medical Fund
Rating: 1
Author: Jean S

Hi, I have been mailing you for the entire month and I sent a message to you on Twitter.

I have been asking about if Chronic Medication application has been approved. It's been a whole month and I haven't received any feedback.

Your WhatsApp option doesn't work they keep transferring me.

My doctor has sent the application twice. Do you understand the importance of this?

I call yourl and your department tells me that my doctor must call. I don't understand what's going on

Helpful (0)

Replies (3)

Bonitas Medical Fund's replyOfficial

30 Mar 2021, 08:50

Hello Jean S,

Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.

We are currently investigating this matter.

We appreciate your patience while we are resolving this query for you. Regards,

Bonitas Team

Bonitas Medical Fund's reply30 Mar 2021, 08:50

Official

Jean S's updateReviewer Update

30 Mar 2021, 08:55

Okay. Thanks

Jean S's update30 Mar 2021, 08:55

Reviewer Update

Okay. Thanks

Jean S's updateReviewer Update

04 Apr 2021, 08:34

Hello, I still haven't received my membership cards

Jean S's update04 Apr 2021, 08:34

Reviewer Update

Hello, I still haven't received my membership cards