Can i get a card already??
I've been with Bonitas for over a year now and I still haven't received my 2 cards. I've made numerous requests to get cards delivered to me but no one seems to listen.
Imagine going around with a print out of your medical aid. Someone needs to do their job.
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
04 Jan 2021, 11:14Hello Nontombi,
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number privately (to protect you your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards,
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number privately (to protect you your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards,
Bonitas Team
Bonitas Medical Fund's reply04 Jan 2021, 11:14
Official
Hello Nontombi,
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number privately (to protect you your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards,
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number privately (to protect you your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
04 Jan 2021, 14:27Hello Nontombi,
Thank you for submitting your details to us through Hello Peter.
We are currently investigating this matter and appreciate your patience while we are resolving this query for you. Regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
We are currently investigating this matter and appreciate your patience while we are resolving this query for you. Regards,
Bonitas Team
Bonitas Medical Fund's reply04 Jan 2021, 14:27
Official
Hello Nontombi,
Thank you for submitting your details to us through Hello Peter.
We are currently investigating this matter and appreciate your patience while we are resolving this query for you. Regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
We are currently investigating this matter and appreciate your patience while we are resolving this query for you. Regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
11 Jan 2021, 09:54Hello Nontombi,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply11 Jan 2021, 09:54
Official
Hello Nontombi,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team