Calling in for Bonitas Assistance is a waste of time

Item: Bonitas Medical Fund
Rating: 1
Author: Vision L

They just lack professionalism you call in for help and they will ask you to hold the line, and you will think is for few minutes and you will hold forever. Their team leaders are as pathetic as their behavior. I would not recommend anyone to join this medical scheme, even you try to be patient with them on the line they would not even help you after waiting, they will transfer you back to the reception.

Helpful (0)

Replies (2)

Bonitas Medical Fund's replyOfficial

09 Jul 2020, 18:03

Hello Halengwana M,

Thank you for submitting a comment to us through Hello Peter.

Kindly reply privately with the membership number in order for us to assist with your query.

Please note that your personal information is not showing on the public view platform.

Kind regards,

Bonitas Team

Bonitas Medical Fund's reply09 Jul 2020, 18:03

Official

Hello Halengwana M,

Thank you for submitting a comment to us through Hello Peter.

Kindly reply privately with the membership number in order for us to assist with your query.

Please note that your personal information is not showing on the public view platform.

Kind regards,

Bonitas Team

Bonitas Medical Fund's replyOfficial

12 Jul 2020, 22:45

Hello Halengwana M,

Please note we have not received the required details from you.

Your query will be attended to once we receive the required details.

Regards,

Bonitas Team

Bonitas Medical Fund's reply12 Jul 2020, 22:45

Official

Hello Halengwana M,

Please note we have not received the required details from you.

Your query will be attended to once we receive the required details.

Regards,

Bonitas Team