lF
lizelle F
1 reviews | Active since Jan 2017
12 Jan 2017, 09:14
Call Centre Delay
<p>I have been calling Bonitas Call Centre since this morning 08:30, however, there are no answer. I think this is unacceptable that i joined the scheme on 1 December 2016 and have not yet received my membership cards yet.</p> <p>No call back, no replies to emails....Nothing....so much for service and "medical aid made easy"</p>
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Bonitas Medical Fund's replyOfficial
12 Jan 2017, 10:44Hello LizelleFerus,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Best regards,
Bonitas Medical Fund's reply12 Jan 2017, 10:44
Official
Hello LizelleFerus,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Best regards,