LB
Leslie B
1 reviews | Active since Jan 2018
20 Nov 2023, 12:45
Call centre calls dropped
Unable to get information via call centre, call keeps being dropped. Do you receive a copy of the results of medical procedures from the attending doctor. Tried asking Dr for test results as well as images taken during laparoscopy procedure so that i could get a second opinion. also to be used in finalizing Bonitas plan for 2024.
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Bonitas Medical Fund's replyOfficial
20 Nov 2023, 13:25Hello Leslie B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply20 Nov 2023, 13:25
Official
Hello Leslie B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas