LS
Lorinda S
1 reviews | Active since Oct 2018
28 Oct 2023, 07:28
*********** Call cente with application
It is so sad to know you the people working with the application is not reading the information or have time to call you.
It is clearly *********** people or call center who is not helping you.
Not email it to correct people who is dealing with it and rather respond they think it should be.
Call center is making decisions and respond without knowledge.
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Replies (1)
Bonitas Medical Fund's replyOfficial
28 Oct 2023, 20:53Hello Lorinda S Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Best regards,
Bonitas Medical Fund's reply28 Oct 2023, 20:53
Official
Hello Lorinda S Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Best regards,