1 reviews | Active since Mar 2017
bureaucracy at its worst
This scheme and its red tape processes is the worst, they give you savings but they choose star to pay or not, you get prescribed something with know adverse side affects, the doctor prescribes something to counter those but no it’s a scheme exclusion, now I have to do all the following at my expense instead of them paying from my damn savings;
To reiterate, please make sure you submit all the required documentation along with a motivation from your doctor.
- Lung function tests AND - Echocardiogram (ECHO) AND - Ventilation/Perfusion (V/Q) scan or CT pulmonary angiogram (CTPA) AND - Right heart catheterisation report (RHC)
070524Q5TDHK - Re: 290424Q5FS8F - Re: 240424Q57864 - SM Nkosi - *** - *** [MI***] - *** [MI***] - *** [MI***]
Mxmm
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Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
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According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team