Bul**** by Bonitas

I took over from my husband, who got retrenched, in July 2022. The conclusion of the membership took longer and was finalised before the end of July. That means I couldn't pay the membership fee for July as it was concluded after their payroll submission. I made an arrangement with Bonitas to pay it over 3 months. A breakdown of what I owed was given to me and I signed an acknowledgement of debt. They deducted it from September 2022. I noticed that they were deducting different amounts on a monthly basis, I felt I was being overcharged. I wrote to PSG and i was assured that what I was charged was correct. I paid off the debt in November. In December I was informed by HR that I owed Bonitas July's late joiner penalty fee, it wasnt included in the calculations. HR informed them to contact me as all calculations were done by them. Today I got a nasty email from PSG credit controller telling that she tried to call me twice and that this amount will be handed over to debt collectors. They arent taking accountability for the mess they caused - I never came up with the amounts and they had the leeway to deduct whatever from payroll. I have since terminated by membership with Bonitas as they are very expensive and are bullies.