TM
Thembisile M
1 reviews | Active since Jul 2015
26 Mar 2021, 21:59
Breast Reduction not covered by Bonitas
I am dissappointed that Bonitas does not cover Breast reduction. The back pain I have caused by my big breast is unbearable. I have been consulting doctors and three of them recommended that I do breast reduction, I was so dissappointed by my medical aid Bonitas that they do not pay for the procedure.
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Replies (2)
Bonitas Medical Fund's replyOfficial
26 Mar 2021, 22:07Hello Thembisile,
Thank you for notifying us of your complaint.
Kindly provide your membership number privately (to protect you your personal information not to be visible on this public forum) in order to assist with your enquiry.
Regards,
Bonitas Team
Thank you for notifying us of your complaint.
Kindly provide your membership number privately (to protect you your personal information not to be visible on this public forum) in order to assist with your enquiry.
Regards,
Bonitas Team
Bonitas Medical Fund's reply26 Mar 2021, 22:07
Official
Hello Thembisile,
Thank you for notifying us of your complaint.
Kindly provide your membership number privately (to protect you your personal information not to be visible on this public forum) in order to assist with your enquiry.
Regards,
Bonitas Team
Thank you for notifying us of your complaint.
Kindly provide your membership number privately (to protect you your personal information not to be visible on this public forum) in order to assist with your enquiry.
Regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
01 Apr 2021, 10:45Hello Thembisile,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We also encourage you to take time and revisit your review, it will mean a lot to us.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We also encourage you to take time and revisit your review, it will mean a lot to us.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply01 Apr 2021, 10:45
Official
Hello Thembisile,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We also encourage you to take time and revisit your review, it will mean a lot to us.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We also encourage you to take time and revisit your review, it will mean a lot to us.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team