KM
Kelebogile M
1 reviews | Active since Oct 2022
31 Oct 2022, 13:06
Breast reduction: For Medical Reasons Bonita's DECLINE
I wrote a review last week regarding the service I received from my Bonita's medical Aid regarding my declined medical reasons operation, according to their scheme exclusion enterally. meaning with Bonita's you will be declined. Their reply was sorry, and they will investigate even now they have not got back to me.
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Bonitas Medical Fund's replyOfficial
31 Oct 2022, 16:11Kelebogile M,
Thank you for submitting a comment to us through Hellopeter.
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation\email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards,
Bonitas Team
Bonitas Medical Fund's reply31 Oct 2022, 16:11
Official
Kelebogile M,
Thank you for submitting a comment to us through Hellopeter.
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation\email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards,
Bonitas Team