KD
Kaone D

1 reviews | Active since Mar 2023

23 Mar 2023, 10:34

Breakdown for a c section

In January I had a miscarriage and the gynea charged over R4k for an evacuation and the medical aid paid her in full. In Decemebe I gave birth to an alive baby and my gynae at the same hospital was paid a measly R3k and some odd Rands for her services performing a c-section. So the medical aid pays in full when my baby dies but when my baby lives they pay less. It should be more when the doctor does more work. Worst part I have sent motivation which they asked for and they came back with the same generic response. I am not happy with the review or the outcome. Even the anesthetist got paid his full fee which was more than what they want to pay the gynea , the person performing the c-section getting paid less than the anesthetist also blows my mind. I want a proper breakdown and a proper reason as to why, given all the information I have sent, you have paid the gynea such little money for her services especially in comparison to what you paid when I miscarried and to the anesthetist for an emergency c-section. Answer my query in full as follows: 1. breakdown of all the codes and tarrifs in relation to a c-section. 2. Response to my gynea's motivation letter which you requested to conduct a review. ***

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply23 Mar 2023, 10:57
Official
Hello Kaone D

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
We will investigate this matter.

We appreciate your patience while we are resolving this query for you. 
Kind Regards

Bonitas 

Best regards,

KD
Kaone D's update29 May 2023, 07:16
Reviewer Update
Can I please get a response to my follow up email. I responded in March to this reply.