V
VISHNU
1 reviews | Active since Aug 2021
11 Aug 2021, 09:22
BONUTAS CONTACT No ***
Dear Sir The options available on your contact number *** more often DO NOT work when selected. One has to disconnect, redial n hopefully after a few tries if lucky one will pick up a good line where the options work. As I've had endless problems with my D2D benefits which were depleted in error by Bonitas, I was and am still forced to call daily to resolve the problem. I've mentioned the " call options " problem to your consultants however this has fallen on deaf ears as the problem still exists....try for yourself it is frustrating !!
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Replies (1)Bonitas Medical Fund's replyOfficial
11 Aug 2021, 10:44Hello Vishnu V
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Kindly provide your membership number privately (to protect you your personal information not to be visible on this public forum) in order to investigate your enquiry.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Kindly provide your membership number privately (to protect you your personal information not to be visible on this public forum) in order to investigate your enquiry.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply11 Aug 2021, 10:44
Official
Hello Vishnu V
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Kindly provide your membership number privately (to protect you your personal information not to be visible on this public forum) in order to investigate your enquiry.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Kindly provide your membership number privately (to protect you your personal information not to be visible on this public forum) in order to investigate your enquiry.
Kind Regards
Bonitas Team
