1 reviews | Active since Aug 2020
Bonnitas please stop causin people distress
In october of 2019 i visited st Augustines hospital in durban reason being i had chest pains ....at the hospital dr on duty ordered bloods to be done .....the bloods fee came to 855r hence it was supposed to be covered by my medical aid ...about 2 weeks after my were done i received a summons statin i owe a lab called ampath 855r for blood done.Hence i called bonnitas and queried once again to no avail they ingnored me and my questions.Now in 2020 im getin final demand letters sent to me ..called bonnitas again today ...spoke an agent who promised to call me back but did not....im so fedup and petrified with the customer service from my medical aid company....bonnitas is causing me alot of distress ..no use advertising on television if url cannot value existing clients...i would like to get this matter resolved asap ...
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic and email communication with our representative from BonCap department, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic and email communication with our representative from BonCap department, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team