WS
Wendy S

1 reviews | Active since Jun 2023

02 Oct 2023, 14:58

Bonittas Complete Med aid

Public please be aware of going into hospital to have a badly needed removal of *****s out of one’s wrist’ Once operated on you are then told you may not stay in hospital due to your Med aid not covering your stay ! Then when you are discharged you are slapped eith a bill of R17851.18 as zyhr surgeon was contracted out of Med aid I have never ever had a operation and have never claimed medicines so I have a savings of R65 thousand +~ I have dealt with the queries specialist at meds heme with absolutely no joy what so ever Query no ID021023QVLGDM REF:MI *** the first email was sent 4th July! My scheme is the COMPLETE please explain why the whole procedure was not paid for? My contact details are as follows Current REF 170823QSWFX9 Mobile no *** Please be very wary of the above Bonnitas unless it’s all confirmed in writing Very dissatisfied and disappointed M L Benecke /Annette Visagie

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply02 Oct 2023, 15:29
Official
 Hello Wendy S 

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.  We will investigate this matter.   We appreciate your patience while we are resolving this query for you.  
Kind Regards 

Bonitas