Bonits pathetic service! Even after a Hellopeter complaint they dont respond?

Item: Bonitas Medical Fund
Rating: 1
Author: Lenteli J

Dear Bonitas! you are something. I still have not received any feedback from your complaints department??????

Please do take the time to contact me. I think your service is terrible!

Helpful (0)

Replies (2)

Bonitas Medical Fund's replyOfficial

27 Feb 2019, 16:47

Hello lloots2

Thank you for submitting your details to us through Hello Peter.

We sincerely apologise for the inconvenience.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

Bonitas Medical Fund's reply27 Feb 2019, 16:47

Official

Hello lloots2

Thank you for submitting your details to us through Hello Peter.

We sincerely apologise for the inconvenience.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

Bonitas Medical Fund's replyOfficial

08 Mar 2019, 15:38

Hello lloots2,

Thank you for submitting a comment to us through Hellopeter.

According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team

Bonitas Medical Fund's reply08 Mar 2019, 15:38

Official

Hello lloots2,

Thank you for submitting a comment to us through Hellopeter.

According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team