BONITAS.....*****ing from my benefits!
I'm really SO disappointed in Bonita's not that they would give a fig.... I joined in Jan so am still in the 3 month waiting period but my PMB condition has no restriction so when, instead of them paying for my monthly blood tests themselves they took it from my day -to- day benefits I was shocked & very cross considering it was my very first claim . That was January. February was rejected outright!! I have phoned many many times, have many references of proof and its always the same...we will escalate the request! REALLY....its March now & Pathcare want their money What am I suppose to do to get these bills paid ? Its really not rocket science to reverse the one and then pay Jan & Feb. I fear for further claims as u can well imagine. I must say, I'm starting to think that I shoulda stuck with the medical aid I had. Bonita's......your service leaves a lot to be desired!
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team