Bonitas- Worst experience EVER!!!!!!!!

First Bonitas gave me a 12 month waiting period even though I moved from another scheme during the window period (December) and had no break in my cover. After fighting this citing that I need my insulin, they covered me immediately but gave me a 3 month general waiting period because I have pre existing conditions. Apparently those are their underwriting rules. If you have chronic…RUN!!!!!

I then decided to terminate my membership as a non starter because I couldn’t accept that. Come January 25th Bonitas debited my account twice.

I’ve been fighting for my refund ever since. From the 26th of January and today it’s the 9th of February. I’ve been given turn around times upon turn around times.

I’m still uncovered because they have R5000+ of my money and I can’t pay for my other scheme. That means I’m still unable to get my insulin 😭😭literally my life is in danger‼️

I’ve never been with this scheme, no services have been rendered to me and yet this has been the worst experience!!! I can’t imagine what it must be like trying to get a claim paid with Bonitas!!!!!!👎👎👎👎

If you value your life…DONT! Definitely DO NOT recommend