1 reviews | Active since Oct 2018
Bonitas worst customer experiences
Every Claim, queries, problem I have as a customer is always an problem. It takes weeks to resolve. The customer needs to follow up and no feedback from customer support. Not one experience where I have submitted a claim, changed a plan or any query for that matter has been dealt with swiftly. Every time I deal with them is a terrible experience. I would suggest anyone at this point to consider Bonitas as medical aid solution.
Hello len-jacobs,
Thank you for submitting your details to us through Hello Peter.
We have contacted you and could not reach you.
Please be advised that the claim in question has been forward to DENIS (dental managed care organisation) for further assistance. Feedback will be provided accordingly once received.
Kind regards,
Bonitas Team
Hello len-jacobs,
Thank you for submitting your details to us through Hello Peter.
We have contacted you and could not reach you.
Please be advised that the claim in question has been forward to DENIS (dental managed care organisation) for further assistance. Feedback will be provided accordingly once received.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team